Privacy Policy

Scope

All customers who use the contact form on our website

Data Controller

Shirokane Suri, LLC.

Contact

info@shirokane-suri.com

S2-1, 3-1-18 Wakaba, Mihama-ku, Chiba City, Chiba, Japan

We collect the following information through our contact form:

• Name (First and Last)
• Company/Organization Name
• Industry
• Phone Number
• Email Address
• Inquiry Details

We use the collected information for the following purposes:

• Responding to and handling inquiries
• Providing information about our services
• Analyzing data to improve service quality
• Compliance with legal requirements

We do not provide your personal information to third parties except in the following cases:

• When we have your consent
• When required by law
• When necessary to protect life, body, or property
• When providing minimum necessary information to contractors (under confidentiality agreements)

We implement the following measures to protect your personal information:

• SSL/TLS encryption for secure communication
• Appropriate access control management
• Technical measures to prevent unauthorized access and information leakage

After completing inquiry responses, we retain information for the period required by law or for legitimate business purposes. After the retention period expires, information is deleted using appropriate methods.

You have the following rights regarding your personal information:

• Request disclosure of personal information
• Request correction, addition, or deletion of personal information
• Request suspension or erasure of personal information use
• Request suspension of third-party provision of personal information

To exercise these rights, please contact us using the information below.

We may change this Privacy Policy as necessary. We will notify you of any significant changes on our website.

For inquiries regarding this Privacy Policy, please contact: